1. Complaint to a Service Provider

You recently bought a product online, but it arrived damaged.
Write a letter to the customer service department of the company. In your letter:

• explain what the problem is

• request a replacement or refund

• suggest what the company should do to improve service
  
  

2. Request for Information (Course Inquiry)
You are interested in taking a short cooking course in a different city.
Write a letter to the course organizer. In your letter:

• describe your background in cooking

• say what kind of course you are looking for

• ask about fees and accommodation options

3. Leave Request to Employer
You want to request some time off work to attend a family event.
Write a letter to your manager. In your letter:

• explain the reason for the time off

• say how long you will be away

• suggest how your work can be handled during your absence
  
  

4. Letter to a Landlord (Problem with Apartment)
You are renting an apartment, and the heating system has stopped working.
Write a letter to your landlord. In your letter:

• explain the issue

• describe how it is affecting you

• request urgent repair
  
  

5. Thanking a Colleague
You recently completed a project at work with the help of a colleague.
Write a letter to your colleague. In your letter:

• express your appreciation

• describe what you enjoyed about working together

• offer to collaborate again in the future
  
  

6. Thanking a Friend for Hospitality
You stayed with a friend during your recent trip.
Write a letter to your friend. In your letter:

• thank them for their hospitality

• describe what you enjoyed during the stay

• invite them to visit you soon
  
  

7. Giving Advice to a Friend
Your friend is struggling to balance work and study.
Write a letter to your friend. In your letter:

• acknowledge the problem

• offer some advice

• share your own experience
  
  

8. Inviting a Friend to an Event
You are organizing a small celebration for your birthday.
Write a letter to your friend. In your letter:

• invite them to the event

• give details about the time, date, and location

• suggest accommodation options nearby
  
  

9. Apologizing to a Friend
You borrowed something from your friend but lost or damaged it.
Write a letter to your friend. In your letter:

• explain what happened

• apologize sincerely

• offer to replace or repair the item
  
  

10. Sharing Good News
You’ve just received great news about a new job.
Write a letter to your friend. In your letter:

• share the news

• describe the role and why you’re excited

• suggest a time to catch up and celebrate